Frequently Asked Questions
What is CHAMPGov?
CHAMPGov is a secure, cloud-based Software as a Service (SaaS) platform that modernizes vehicle title, registration, and lien systems for government agencies. It replaces outdated, paper-based processes with a fully digital, real-time solution tailored to each state's needs.
Why do DMVs need to modernize?
Many DMVs still rely on paper-based systems and legacy mainframes, which are difficult to update and costly to maintain. These outdated tools lead to delays, errors, fraud risk, and poor service delivery—making modernization essential.
How is CHAMPGov different from traditional DMV software?
Unlike static, one-size-fits-all systems that require large upfront investments, CHAMPGov is modular, scalable, and continuously enhanced—offering the lowest total cost of ownership over time.
What capabilities are included in CHAMPGov?
CHAMPGov includes five core product modules:
• Electronic Lien and Title (ELT)
• Electronic Title and Registration Service (ETRS)
• Digital Title Management Service (DTMS)
• Clerk’s Information Control Services (CICS)
• Compliance Automated Decisioning Engine (CADE)
How does CHAMPGov improve DMV efficiency?
By replacing manual workflows with digital tools, CHAMPGov reduces processing times from 30–45 days to under one day, and increases clerk productivity by up to 5x.
Is CHAMPGov secure?
Yes. CHAMPGov applies NSA- and DOD-level security protocols and includes automated tools for VIN validation, fraud detection, and data verification to ensure system integrity.
What’s the cost model for CHAMPGov?
CHAMPGov uses a pay-for-performance pricing model, reducing financial risk for government agencies by tying cost to actual results and eliminating large upfront expenditures.
What measurable results has CHAMPGov delivered?
In West Virginia, CHAMPGov helped reduce paper use by 10 million sheets, shortened title processing times to under a day, and cut 2.5 million days from salvage yard delays—all while serving roughly 30 million Americans across states.
